FAQ

Scheduling your annual visit at Brookside Gynecology is quick and hassle-free. Our friendly in-office staff is here to take your call and guide you every step of the way—no long waits, no complicated systems.

Appointments are generally available within a few weeks or sooner, making it simple to find a time that fits your schedule.

We want you to focus on what matters most: a thoughtful, personalized conversation with your provider about your health, your questions, and any changes you’ve experienced.

Developing a trusting relationship with your daughter is one of our highest priorities. This foundation allows her to speak honestly with us—something that is essential to supporting her health and well-being.

Both our practice policy and state and federal law recognize a teen’s right to medical privacy. While we strongly encourage open communication between teens and their parents, the decision to share information is ultimately theirs.

Likewise, any decision regarding a physical examination—including whether to have one and what type—is always the patient’s choice. We will make thoughtful recommendations and explain why an exam may be beneficial, but we never pressure or guilt anyone into care.

Our goal is to provide a safe, supportive space where young women feel respected, empowered, and heard.

At Brookside Gynecology, we treat your concerns as if they were our own—ensuring that you feel heard, understood, and supported. When unexpected issues arise, we make every effort to accommodate same-day visits, so you don’t have to wait for the answers and reassurance you deserve.

While we make every effort to accommodate our patients with advance notice, we are unable to accept walk-in visits. To ensure you receive the time and attention you deserve, we kindly ask that all appointments be scheduled in advance.

Several years ago we made the difficult but necessary decision to discontinue our relationship with health insurance companies. We found we spent far too much time and focus on insurance issues rather than patient care. Being out of network providers has allowed us to spend the necessary time and focus to deliver you the most comprehensive care. For your convenience, you may choose to have Brookside submit an out of network claim to your insurance. While we are eager to help you with your coverage, we always recommend that you check with your insurance prior to your visit.

In 2021, Brookside Gynecology made the difficult decision to opt out of Medicare and Medicare Advantage programs. As a result, both our practice and our patients are legally prohibited from submitting claims to, or receiving reimbursement from, these plans.

This decision was not made lightly. We believe it was necessary to preserve the high standard of care our patients deserve—care that includes unhurried appointments, personalized attention, and a comprehensive range of gynecologic services that may not be fully supported by traditional insurance models.

We continue to value our long-standing relationships with Medicare patients and offer a discounted fee schedule for individuals with Medicare or Medicare Advantage coverage. We are also happy to provide documentation for your records or for submission to a secondary, non-Medicare insurance plan, if your insurer permits.

If you have any questions, please don’t hesitate to contact our office.

We have found that most insurance plans — including Medicare and Medicare Advantage — will cover diagnostic testing (such as blood work, imaging, and biopsies) as long as it is performed by an in-network provider. This means that while Brookside Gynecology is out of network, the testing itself is typically covered similarly to how it would be with any other provider.

For your convenience, Brookside has an in-office relationship with LabCorp, allowing many tests to be performed during your visit. LabCorp is in-network with most insurance carriers, but we always recommend that patients confirm coverage with their individual insurance plan prior to testing.

We also understand that some patients prefer or are required to use a specific lab. Brookside is able to send specimens to a variety of laboratories and will make every effort to accommodate your preference — with advance notice and instruction.

If you have questions about lab billing or need help coordinating your testing preferences, our staff is here to assist you.

If an outpatient procedure is recommended, we will guide you through each step with clarity and transparency.

Hospital-related fees may vary depending on the facility’s network status with your insurance. While we have not encountered issues with hospital coverage to date, it is always important to review your individual plan at the time of scheduling. You will be responsible for the physician’s fee, which Brookside Gynecology will submit to your out-of-network insurance plan, if applicable.

If you prefer or require care within your insurance network, we are happy to refer you to a trusted local surgeon who participates with your plan.

Our office manager is available to help you navigate your options and determine the best path forward—medically, logistically, and financially.